Privacy Policy

Last updated: June 13, 2026

Bearded Beret Enterprises LLC ("Bearded Beret Enterprises," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, or by communicating with us, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly and information generated when you contact us, including:

Contact details — your name, phone number, email address, and service address when you call, text, email, or submit a request.
Service information — details you share about the service you need (for example, the nature of a heating or cooling issue).
Communication records — phone calls, text messages, and emails exchanged with us or with businesses we operate services on behalf of.
Website data — basic technical information such as browser type and pages visited, used to keep the site working.

2. How We Use Your Information

To respond to your calls and messages and provide the service you requested.
To schedule, confirm, and remind you of appointments.
To operate missed-call response and appointment-booking services on behalf of our clients.
To improve our services and respond to questions or support requests.
To comply with applicable laws and carrier requirements.

3. SMS / Text Messaging Program

We offer text messaging to respond to inbound calls and to help schedule and confirm appointments. The following terms apply to our messaging program:

Consent: When you call our business or a business we serve, your phone number may be captured from that call and used to send you a text reply related to your inquiry. By contacting us, you consent to receive these text messages.
Message frequency varies based on your interaction with us.
Message and data rates may apply depending on your mobile carrier and plan.
Opt-out: You can opt out of text messages at any time by replying STOP. You will receive a confirmation and no further messages.
Help: Reply HELP for assistance, or email info@bbehomeservices.com.

Your mobile information is never sold or shared for marketing. No mobile information — including your phone number and text messaging opt-in — will be sold, rented, or shared with any third parties or affiliates for their marketing or promotional purposes. Information may only be shared with service providers strictly as needed to deliver the messaging service you requested (such as our messaging platform), and never for their own marketing.

4. How We Share Information

We do not sell your personal information. We may share information only:

With the client business whose calls we are answering, so they can serve you.
With trusted service providers (such as our phone, messaging, and scheduling platforms) who process data solely to operate our services on our behalf.
When required by law, or to protect the rights, safety, or property of any person.

5. Data Retention & Security

We keep your information only as long as needed to provide our services and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You may opt out of text messages by replying STOP, and you may request access to, correction of, or deletion of your personal information by emailing us. We will respond as required by applicable law.

7. Children's Privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.

9. Contact Us

Bearded Beret Enterprises LLC
Texas, USA
Email: info@bbehomeservices.com